IVM Answering Attendant 5.12

IVM Answering Attendant by NCH Software: A Comprehensive Review

IVM Answering Attendant, developed by NCH Software, is a powerful tool designed to help businesses manage incoming calls efficiently. This software acts as a virtual receptionist, allowing users to create custom greetings and call routing options to ensure callers are directed to the right department or individual.

Key features of IVM Answering Attendant include:

• Customizable Greetings: Users can record personalized greetings for different scenarios, providing a professional and welcoming experience for callers.
• Call Routing: Calls can be routed based on various criteria such as caller ID, time of day, or keypress options selected by the caller.
• Voicemail: The software allows users to set up voicemail boxes for unanswered calls, ensuring that messages are captured and can be retrieved at a later time.
• Notification Options: IVM Answering Attendant offers notifications for new voicemails via email or SMS, enabling users to stay informed even when they are away from the office.
• Integration Capabilities: The software can easily integrate with other communication tools and systems, providing a seamless experience for users.

With IVM Answering Attendant, businesses can streamline their call management processes, improve customer satisfaction, and ensure that no calls are missed. Whether you run a small business or a large corporation, this software can help enhance your communication capabilities and make a positive impact on your operations.